May Training Schedule

Join us in May for our training courses. These courses will focus on Cigna Medicare Advantage (MA) product overviews, retention best practices, Producers' University, CignaforBrokers agent portal, TRICARE and MA, VA benefits and MA, ConnectureDRX, and Cigna dental benefits.

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Registering for a training session is as easy as 1, 2, 3:


  1. Log in to CignaforBrokers and navigate to Producers' University.
  2. Click on Instructor-Led (Events) from the dashboard.
  3. Select Details by your desired event to register for a session.
Register Now

Cigna MA Product Overview for New Brokers

If you're a new broker with Cigna Medicare or want a refresher on our products and benefits, make sure to join this training. You'll learn how our Medicare plans can provide valuable solutions to the healthcare needs of your prospects and customers.

Tuesday, May 2

9:00am – 10:15am


Wednesday, May 17

4:00pm – 5:15pm


Retention Best Practices

Keep your customers coming back. In these sessions, we’ll share proven strategies to increase customer retention, reduce rapid disenrollment, and gain referrals to grow and keep your Cigna business all year long.

Wednesday, May 3

9:00am – 10:00am


Tuesday, May 16

4:00pm – 5:00pm

Producers' University Walk-Through

Producers' University is your one-stop shop for market insight, sales advice, Medicare information, job aids, training, and more. Join us for a tour of the site, so you can learn how to access this library of resources that can help you elevate your sales skills.

Friday, May 5

9:00am – 10:00am


Monday, May 15

4:00pm – 5:00pm

CignaforBrokers Portal Walk-Through

CignaforBrokers provides you single-sign-on access to all the important sites you need including Producers' University, CustomPoint, Salesforce, and more. Join these sessions to learn how you can take advantage of this valuable platform and all the broker resources available to you.

Friday, May 5

9:00am – 10:15am


Wednesday, May 10

4:00pm – 5:00pm

TRICARE for Life and MA Coordination of Benefits

Learn how TRICARE for Life works with Medicare Advantage plans, including coordination of benefits with MAPD. Don't miss this opportunity to learn how to grow your business with TRICARE for Life members.

Thursday, May 4

4:00pm – 5:15pm


Friday, May 19

9:00am – 10:15am

VA Health Services and MA

Learn how Veterans can benefit from enrolling in a Cigna Medicare Advantage plan in addition to using their VA benefits. We'll show you how to grow your business while serving your Veteran Medicare beneficiaries.

Thursday, May 4

9:00am – 10:15am


Thursday, May 18

4:00pm – 5:15pm

ConnectureDRX

Learn how to use Cigna's online enrollment tool ConnectureDRX. This informative training will prepare you to conduct compliant enrollments both virtually and in person.

Monday, May 1

4:00pm – 5:00pm


Tuesday, May 16

9:00am – 10:15am

Cigna Dental

During AEP, our supplemental benefits were often the deciding factor – especially dental benefits. Join us to learn more about how Cigna Medicare Advantage benefits work and why they could help you make the sale during Lock-In.

Monday, May 8

5:00pm – 5:45pm


Thursday, May 18

9:00am – 9:45am

Sales Performance Improvement

Team Office Hours

Do you have questions about any of our trainings offered this month? Join us for our office hours and let us assist you with any questions that you have.

Tuesday, May 2

11:00am – 12:15pm


Thursday, May 4

11:00am – 12:15pm


Tuesday, May 16

11:00am – 12:15pm


Thursday, May 18

11:00am – 12:15pm

Cigna Agent Resource Line (CARL)

866.442.7516

[email protected]

7 a.m. to 6 p.m. CST, Monday through Friday

Spanish queue available

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